Reviews (14,867)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful no‑code automation tool for streamlining order management, tagging, inventory tracking, and product/collection updates. Many report saving 15–20 hours weekly and call it a “game changer” for scaling. The visual builder is intuitive, and AI/Sidekick features help create complex workflows. Merchants use it for customer journeys, abandoned carts, SEO tasks, and alerts, praising its reliability and integrations like Slack.

July 21, 2025

Livechanging. I am finally able to automate some stupid tasks. Setting up more complicated tasks requires understanding how Shopify manages things internally. Though I am a developer I don't think Non-Developers can handle this beast. Anyways I love it :-)

Stay Cold Apparel
Germany
About 5 years using the app
July 18, 2025

LOVE IT, It will be even more awesome if you could copy, paste, or delete, several selected actions or conditions. ;)

Happy Mammoth
United States
Almost 3 years using the app
July 17, 2025

There needs to be a data dictionary or some way to know what value types are accepted for the different fields. Otherwise it's just a guessing game.

rivers + roads boutique
United States
About 2 years using the app
July 18, 2025

Die Flow´s können z.b mega hilfreich sein und um für das Fullfillment vorzusortieren. Es gibt aber auch noch viele weitere Bereiche wo sie Sinn machen. Leider sind die IF´s (was passiert wenn oder wann) nicht gut beschrieben und man muss sehr viel ausprobieren.

Kaffeemacher:innen
Germany
7 months using the app
July 16, 2025

Shopify itself puts out bad templates that do not work and their support is not able to help. They also do not keep the app developers up to date about what triggers to use so their templates are out of date. If you guys would own up to putting out bad templates and correct them I would consider changing my rating.

Ooze
United States
Almost 6 years using the app
July 15, 2025

Great app, easy to use and great for speeding up processes. Only 4 stars as some fields are not available natively in Shopify Flow, so require other external apps.

NRBY Clothing
United Kingdom
About 2 years using the app
July 15, 2025

Missing functions pertaining to modifying product settings, including; track quantity, continue selling when out of stock, and markets.

Half of the flows that I try to create are always missing at least one action to turn it on.

It would seem reasonable to be able to do in Flow what I can physically do in Shopify myself.

Sparkle Castle
United States
Almost 3 years using the app
July 14, 2025

very smooth to use, and has great functionality, only draw back is slight glitches when an error is found, have to reset the flow.

Boost Factory
Canada
Almost 4 years using the app
July 14, 2025

Excellent marketing tool for automating with external APsI. However, to avoid potential frustrations, be aware that Flow currently does not support all of Shopify's API endpoints.

AquaPureFilters.com
United States
Over 1 year using the app
July 14, 2025

Overall game-changer in terms of operational flexibility. We wouldn't be able to run our business without it. Would LOVE to be able to duplicate blocks within a flow, but that's my only gripe!

PlayBetter
United States
Almost 4 years using the app