Reviews (14,863)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful no‑code automation tool for streamlining order management, tagging, inventory tracking, and product/collection updates. Many report saving 15–20 hours weekly and call it a “game changer” for scaling. The visual builder is intuitive, and AI/Sidekick features help create complex workflows. Merchants use it for customer journeys, abandoned carts, SEO tasks, and alerts, praising its reliability and integrations like Slack.

August 4, 2025

I just used this app for 2 months. It works fine for most of the cases but the issue is... when any automation stopped working it doesn't send any alert.

Recently I have changed the coupon code which was used in one of automations. The automation stopped working and there was no update regarding this. when I was checking the automation then i realised why coupon automation is puased and the reason was changing in the code setting.

Decopot Limited
New Zealand
6 months using the app
July 30, 2025

FlipFlopDynasty-Style Review:
"This app works like a personal stylist behind the scenes."
Shopify Flow helps us keep things elegant and effortless — just like our brand. It automatically tags our products by trend (Boho Chic, Quiet Luxury, etc.), adds them to collections, and keeps everything flowing without manual work.
If you're running a fashion-forward boutique and want to automate the backend while keeping the front-end fabulous, this is it.

Flip Flop Dynasty
United States
8 months using the app
July 29, 2025

Great app! Some more inputs and scenarios would be excellent; for example the ability to start a flow based on order edits

Aeroo Drones
Australia
About 1 year using the app
July 29, 2025

Excelente, pero se podría mejorar un poco la documentanción y la forma en que se puede usar el Flow de manera más avazanda ya que en algunos momentos se es dificil comprender como poder implementarlo.

HOFF COLOMBIA
Colombia
Over 1 year using the app
July 24, 2025

It is awesome app, but why I can't use email templates from the Email app in the Flow app?

Dave’s Auto Center
United States
About 1 year using the app
July 23, 2025

missing lots of shopify values. e.g. i can look up discounts but not create or apply existing ones? Lots of potential with Flow but currently seems half baked.

Haus of Brilliance
United States
Over 1 year using the app
July 22, 2025

Need ability to filter which tags trigger the journey. Currently, the system gets bogged down by multiple journeys that are get triggered every time a tag is added.

Bohn Body Armor
United States
9 months using the app
Edited July 23, 2025

Shopify Flow is a powerful and practical tool once you get the hang of it. The automation features are useful. Once flows are properly set up, they trigger reliably and help save a lot of manual work.

That said, the app can be a bit sluggish at times. It takes a while to load all the flows, and navigating through larger or more complex workflows can feel slow. But despite that, it's definitely a valuable addition to our Shopify toolkit.

Codeage
United States
Over 5 years using the app
July 22, 2025

I still can’t believe Shopify Flow is completely free. It’s a powerful, intuitive, and beautifully integrated tool that feels like it should cost hundreds per month. After wasting far too much time and energy with Klaviyo — which I found clunky, overly complicated, and painfully slow — switching to Flow felt like a breath of fresh air.

With Flow, I can easily automate tasks that used to be a nightmare: sending targeted emails based on customer segments, tagging VIP clients, flagging suspicious orders, managing internal alerts… all with just a few clicks and no coding required.

It’s fast. It’s reliable. It works. Unlike Klaviyo, which constantly felt like a battle against the tool itself, Flow lets you focus on growing your business, not troubleshooting bugs or getting lost in a jungle of confusing settings.

Free. Integrated. Powerful. This is a true game changer.
Highly recommended.

LifeLion
Italy
Over 1 year using the app
July 21, 2025

Livechanging. I am finally able to automate some stupid tasks. Setting up more complicated tasks requires understanding how Shopify manages things internally. Though I am a developer I don't think Non-Developers can handle this beast. Anyways I love it :-)

Stay Cold Apparel
Germany
About 5 years using the app