Reviews (1,521)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

June 25, 2026

Lance was great. He helped me solve my problem.

Sima Navon
Israel
About 2 months using the app
June 25, 2026

Lance did a great job helping me solve a few issues! Quick, easy to understand and very patient!

Doodle Pad Designs
United States
About 3 hours using the app
May 18, 2026

Fantastic customer service. Paul helped me with an integration issue that had been plaguing us for the best part of four months. He walked me through the process and was able to successfully help me deactivate and reinstall the app in a way that reconnected the data we had been looking for.

Bobangles
Australia
11 months using the app
June 24, 2026

Sean was very helpful and thorough. Thanks!

Guyology Labs
United States
Over 3 years using the app
June 23, 2026

fast and clear answer, Mary was very helpful and pleasant to talk to

craftysupply
United States
5 days using the app
June 24, 2026

Great customer service from Sean when having an issue with tag syncing.

McCalls Highlandwear
United Kingdom
10 months using the app
June 23, 2026

Paul from customer support was extremely helpful with getting my issue escalated to a developer.

Marigold & Marie
United States
Over 2 years using the app
June 24, 2026

Had a very pleasant conversation with Nadz from the Integration Support Team. She patiently assisted me with my concern, provided clear guidance, and reassured me throughout the process. Her support was greatly appreciated.

Nature's Kin
South Korea
Over 3 years using the app
October 15, 2026

Juvy was very helpful!!

Backcountry Discovery Routes
United States
About 4 years using the app
June 23, 2026

Lori was most amazing! Friendly and kind. Patient, diligent, and doggedly persistent in staying till we fixed the problem, which was VERY complicated. Kudos, and thank you, Lori!

Skyboy Photos
United States
Over 2 years using the app