Reviews (1,520)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

April 12, 2026

Nadz was lovely to speak to in regards to making sure my account was set up correctly and linked to my Shopify products. They were incredibly friendly and helpful resolving my issue and making sure I was looked after.

StoneSet Shop
Australia
About 2 months using the app
Edited June 16, 2026

She was incredibly helpful and took the time to really work through my integration problems with me.

Siesta Crafts
United Kingdom
About 1 year using the app
April 10, 2026

The team is very patient sher stayed online with me until i was comfortable. she updated me on every little step. she is such a Gem.

Liberated People
United States
Almost 5 years using the app
April 8, 2026

Honestly, customer service is very solid and helpful. I was assisted by NADZ and she did the best job

IrelKGlow
United Kingdom
About 4 hours using the app
April 7, 2026

Mary from Customer Support was very helpful and assisted me with every step that I needed

NPY Women's Council
Australia
5 months using the app
April 8, 2026

Troy was fantastic, he quickly helped me fix my issue in a friendly, helpful and efficient way. A+!!

Goldie's Natural Beauty
United States
Over 6 years using the app
April 7, 2026

Mary was excellent. thank you

Antola Trading
Australia
Over 1 year using the app
April 7, 2026

David was a wonderful help in my account login issue!

Your Encore Life
United States
About 2 years using the app
April 7, 2026

Very happy with Dean's service, he was very patient and clearly explained the steps I needed to follow to troubleshoot.

John Berrick
France
4 months using the app
May 14, 2026

Troy was really helpful and verified

Shire
United Kingdom
About 20 hours using the app