Reviews (1,521)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

October 31, 2025

Lori's support was excellent!

Jewelry Depot, Inc.
United States
About 1 year using the app
October 31, 2025

Lori was very patient and helpful

Natural Tone Organic Skincare
Spain
Over 4 years using the app
October 31, 2025

JAY ANN WAS THE BEST AT HELPING ME SOLVE MY ISSUES TODAY!

CamberGang
United States
About 6 hours using the app
October 30, 2025

My Mailchimp customer support Cyrus was very helpful and easy to chat to.

He solved the questions I had and provided some valuable insights I hadn't considered.

Very happy!

umbrellas.com.au
Australia
Over 4 years using the app
October 29, 2025

Great app and great support. My agent Nadz was super helpful when I needed help setting things up correctly.

Neighbour
United States
Over 1 year using the app
October 28, 2025

I need some help with integrating the app onto Shopify. Jay Ann helped me via live chat and was super helpful!

A Little Bit Yummy
New Zealand
42 minutes using the app
October 28, 2025

Rafael was great help with a problem!

Cotterell & Co
United Kingdom
About 6 years using the app
October 27, 2025

Had some issues syncing updated customer info, but Cyrus from customer support helped me out, and everything is syncing up as intended right now. Customer service was pleasant and helpful.

Accu.nl
Netherlands
9 months using the app
October 24, 2025

Seph was very helpful, responded quickly and clearly to all my questions. Very satisfied with the interaction and it completely solved my problem!

Pure Country Weavers
United States
29 minutes using the app
October 22, 2025

Juvy assisted me today. He was polite, patient and helpful even with my limited skills. Thank you!

BLYTHE SCOTT ART
United Kingdom
About 1 year using the app