Reviews (1,520)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

October 21, 2025

Lori was helpful & prompt in tracking down the answers I needed. Thank you!

Keep A Breast Foundation
United States
About 2 years using the app
October 20, 2025

Mary was wonderful! She took her time and helped me a lot.

Two O Nine Fabric
Canada
Over 4 years using the app
October 20, 2025

Thanks. My fear with chats is getting a bott or getting left for ages on with no action.... You were ON IT and communicated really well...

Rugs of Petworth
United Kingdom
About 2 hours using the app
October 17, 2025

Cyrus has been very helpful and kind to try and resolve my queries. THANK YOU

LdashD Merchandise
United Kingdom
1 day using the app
Edited October 20, 2025

The company is too big - all fake accounts - very poor service - nothing is honest or transparent -

Yes - you have reached out - but still have no answer and are blaming Shoptify -

JSW Farms and Blue Paradise Dairy
United States
8 months using the app
Intuit Mailchimp replied October 19, 2025

Hi there, thank you for the feedback and sorry to hear about your experience. Our integration experts have reached out directly to try and assist further. In the meantime, if you have any questions please don't hesitate to get in touch via mc-integrationsupport@intuit.com. We're here to help!

October 16, 2025

Rhedd was very helpful with my sync query, thank you Rhedd

Wild Spider Designs
United Kingdom
Over 6 years using the app
October 15, 2025

Lovely, professional yet personal and answered my questions clearly.

Divine Imports
United Kingdom
Over 1 year using the app
Edited October 27, 2025

Jay Ann was quick and helpful. Thank you!

inneroneyoga
Australia
13 days using the app
October 13, 2025

Jay Ann was very helpful and quick with responses

monsieur marcel gourmet market
United States
Over 3 years using the app
October 14, 2025

JEAN in customer service helped me with integrations to Shopify :)

WEIZ Copenhagen
Denmark
Over 6 years using the app