Reviews (1,521)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

October 14, 2025

Support is really quick and helpful. Huge thank you to Cyrus for handling my ticket.

Drift Masters Grand Prix Sp. z o.o.
Poland
7 days using the app
October 14, 2025

Seph in chat customer service is wonderful. patient, kind, just great customer service.

Well Traveled Wares PT
United States
About 3 hours using the app
October 14, 2025

Support on this app was fantastic - Very quick to respond, helpful and polite. Thanks Rhedd for your help :-)

Tod Cutler
United Kingdom
Almost 4 years using the app
October 14, 2025

Marlyn was a great help getting this set up. Excellent customer service. Very patient and kind. Absolutely stellar experience.

Crumbling Keep
United States
About 1 hour using the app
October 14, 2025

Rafael was really helpful and solved my problem immediately! I had an issue with Contact syncing and very happy with how Rafael handled the issue.

Yantra Robotics
United States
5 days using the app
October 13, 2025

I had some confusing connection issues, and I was helped by TROY through the chat service. He was so helpful and patient with me. We had to try a number of troubleshooting options, but we got there in the end and I am very grateful for his help. Thank you Troy!

Loloma Living
Australia
Over 3 years using the app
October 10, 2025

Fast Service and everything went smoothly thanks to Lori.

Eternal Snow Wear
United Arab Emirates
27 minutes using the app
October 9, 2025

I have used Mailchimp for years, needing some help today with new integrations and Paul was super helpful - Thank you!

Tassie Bird and Poultry Supplies
Australia
Over 5 years using the app
October 10, 2025

DAVID helped me with my issues and it was great! He was super clear with instructions and met me where I was and walked me through til the end. Great just David!

Valor Athletics Shop
United States
2 months using the app
October 9, 2025

Dean has been a great support! Couldn't be much better!

till5am Games Shop
Germany
18 days using the app