Reviews (1,520)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.
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Steph helped fix an issue quickly that I had been back and forth with for a long time. Great work!
Cyrus was able to help me multiple time, reconnecting with our chat even when I was disconnected. The issue was actually caused by me when setting up my account, but no worries, Mailchimp integration helped me from start to finish, honestly flawless customer service, super knowledgeable and patient.
Nadz was so helpful! Thank you so much for being so prompt.
Sher was very quick to solve my issue for me and help me fix it!
Rhedd in customer support was a great help
It's a good app we use it regularly. I needed help connecting it to my new shopify website and got excelent assistance from Dean
Customer Support is available and knowledgeable. Very helpful in working through questions/problems to a successful result.
Technical difficulties getting my Shopify and Mailchimp re-integrated, but Lori, had great customer service and was a huge help in getting the problem solved.
Troy was very helpful. He took the time to try and resolve my issue and was very patient. Responds quickly and was experienced in trouble shooting.
Have had a really helpful and instructive on line chat with Seph about how to take forward my use of Mailchimp. It has been lying dormant for too long and I have been guided to how to archive what is not needed, so that I should remain within the Free Legacy system. Seph will also send me the copy of our chat, to guide me as I make the changes and archive parts of my list. A very positive exchange. Thank you, Mailchimp. Thank you, Seph.
