Reviews (1,520)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

September 22, 2025

Rafael answered my question right away. He was very fast and efficient, and friendly.

Denver Tea Room Online Tea Shop
United States
Over 4 years using the app
September 17, 2025

Very good employee named Rhedd helped me out twice today via email and online chat box. Thanks Rhedd for your help.

The 500 Body
United Kingdom
11 months using the app
September 17, 2025

CYRUS- was an amazing help today. I had so many questions about the pop feature and how to link with email and SMS to my website. CYRUS helped me with all my questions and took the time needed to make sure I left feeling much more knowledgeable about the app and how it works.

ChiBoys LLC
United States
Over 3 years using the app
Edited June 8, 2026

Sher, nice person. It took too long, approx an hour but she was nice

SpaJuiceBar
United States
Almost 7 years using the app
September 12, 2025

RAFAEL was super helpful

the Black Oasis
United States
32 minutes using the app
September 12, 2025

I recommend the app and special thanks to Troy, who helped me achieve my goals in minutes :)

Ruthie Belle
Estonia
Over 2 years using the app
September 11, 2025

Rhedd was very helpful.

I'll Have What She's Wearing Boutique
United States
3 months using the app
September 11, 2025

paul was very helpful with my shopify integration problem

Atlas Wines
Australia
Almost 3 years using the app
September 10, 2025

It has been a bit fiddly to get it going properly, but it is working really well

Seven Hills Crafts
United Kingdom
22 days using the app
Edited December 3, 2025

I had an issue with automation tags in Mailchimp, and Jean from the support team was incredibly helpful. He quickly identified the problem and guided me through the solution with clear instructions. Thanks to his support, everything is working perfectly now. Excellent service and a very professional experience!

RESIN ROCK
United States
Almost 2 years using the app