Reviews (1,520)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.
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Dean was great and very helpful. I was very nervous about a problem with my account and he was calming and supportive and got my problem solved and followed up with an email for me to get future help on this issue just in case.
Rafael was great! Reached out to me via email when our chat got cut off. Happy to be back with Mailchimp! :)
Very good customer service. Dean was able to trouble shoot and find the issues. All was resolved in good time. Thanks again Dean! Chat soon.
Dean from Mailchimp support was very helpful. Great app for your business. Must have.
I am having trouble connecting this app to Shopify, but the customer service agent, Tiana, has been wonderful in helping me figure things out! Having great customer service makes all the difference in difficult technical situations, so thank you!
Clarisse was Helpful, and has forwarded my issue onto a department to help me.
Dean really helped me today. He solved my problem right away and was polite and courteous. Great support! Thank you Dean!
Mortimer was so very helpful in answering all my questions! Everyone at Mailchimp is always so willing to help. We appreciate all the help.
Raphael was amazing at helping me through my issues!
Paul has been helping us solving our question with friendly, quick and easy to understand, thank you :))))
