Reviews (1,204)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

Edited December 20, 2018

We used PostScript for SMS services during our holiday campaign. Instant ROI. High returns on low spend. Their team helped us craft a messaging strategy around our key holiday touchpoints and executed flawlessly. Their team is dedicated to performance and engaged in every part of the process.

The Giving Keys
United States
5 months using the app
July 27, 2020

I needed an app that could handle my need for SMS abandoned cart messages (since they are much more efficient than emails) and this app certainly did the trick. The fact that they can send the customer a picture in the text of the exact item they had in their cart is pretty mind-blowing too!

5/5

Adrenaline Offroad Outfitters
Canada
About 1 hour using the app
June 3, 2020

It has been an absolute pleasure working with the team at Postscript. From their strategy insights to their customer service they have been invested from the beginning in helping us grow our business and get the most out of their tool. Couldn't recommend them enough as a text solution for business!

Three Bird Nest
United States
10 months using the app
October 1, 2020

I LOVE Postscript! All of the features are super easy to use and if you have questions the support team, never takes more than 5 minutes to respond. This is super helpful when you are trying to get a marketing campaign out the same day. Will continue using Postscript, I do not have any complaints!

SAVEURVAPE
United States
About 1 year using the app
October 30, 2020

We are 2 days in and in love with Postscript. It's super easy to get started, install the app, do a bit a setup, get some help from support (who are extremely fast and helpful) if needed, then boom you are done and collecting phone numbers. Integrates very nicely with Shopify Plus and Klaviyo, too!

Franne Golde
United States
3 days using the app
May 27, 2020

Amazing app, even better support. Zev stayed on chat with me while I set it up, took all of a couple minutes, and we are already collecting subscribers. Jumped ship from another provider mostly for the segmentation and ease of use of the platform, which looks amazing. Nice app. Can't go wrong here.

ÉLÉVATIONE
United Kingdom
35 minutes using the app
Edited March 11, 2020

AMAZING app, and AMAZING customer service! We have researched dozens of texting apps as a solution for our Shopify Plus store (we're newbies) and finally came across one that is easy to use, easy to understand, and easy to ask for help through their support team. I am very pleased with the app so far.

Nature's Select Pet Food
United States
22 days using the app
August 10, 2020

Been using them for over a year and pretty happy. They have given a lot of personalized support and consulting, which is a must for a brand like us with a lean team and no dedicated role for this. Feel like more of a partnership than a "number" like you do with some of the bigger platforms out there.

Snow Teeth Whitening
United States
Over 1 year using the app
Edited July 2, 2020

Incredible easy to use, great customer support and affordable. Other providers offer a more complicated suite of tools, but those are often unnecessary pieces of flash for businesses just looking to build their SMS function. Postscript gives a no-BS solution for getting your SMS program off the ground.

Ten Thousand
United States
9 months using the app
August 14, 2020

I used the 30 day trial and generated an insane amount of income, it pays for itself! Started the paid subscription today and already paid for the month with the first sale from the campaign! Zev with customer service was super helpful in getting my first text out! Do yourself a favor and get this APP!

Sinful Southern Belles Boutique
United States
About 1 month using the app