Reviews (1,204)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

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Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

January 21, 2022

We saw results almost instantly, and the customer service is extremely knowledgable and quick to respond. Also, the backend is easy to use with quality analytics. We were hesitant to enter the world of SMS marketing as we thought it was a little gimmicky, but it's absolutely here to stay at this point!

The Lost Co.
United States
2 months using the app
May 18, 2020

Postscript is the best app out there. Flows & automations are top nodge and their customer service is the best. One of their customer reps- Shannon- has been particularly instrumental in helping us set up our text marketing/CX strategy. Would recommend this app to any fellow startup or larger business!

rmdy
United States
10 months using the app
December 30, 2020

I am 15 days into my free trial and have gotten great customer service when I have had questions. They have training videos to help you navigate how to get the word out. And I have already seen a return on investment enough to cover my first paid month and leave my old text service and make the switch.

Shop With Shari
United States
16 days using the app
July 10, 2020

Shannon at Postscript is legitimately the best. The customer support is unparalleled! She literally stopped her dinner to help me and got the whole team online to fix a bug in the app. They genuinely care about customer success and I would recommend Postscript to anyone looking to take advantage of SMS!

Boma Jewelry
United States
About 23 hours using the app
September 14, 2020

This app is a must-have for our marketing funnels. My team and I have tried different apps for SMS - none of them come close to Postscript.

The software is extremely user-friendly and provides really good features for not only promotional level campaigns, but also for customer acquisition and retention!

Revive MD
United States
About 1 year using the app
January 9, 2019

this app is making my life easier. now i can schedule text messages to clients and they all go out at once. No more texting each individual client one by one. they are even adding a list of subscribers soon to help my tracking of who opts in and who doesn't. customer service is quick an awesome as well

Be My Guest
United States
About 2 months using the app
Edited June 3, 2021

Hands down the best platform and team for SMS marketing. If you are thinking about getting started with SMS, look no further than Postscript. They are knowledgeable, hands-on, and expert in this growing industry. Transparent and fair pricing, honest and hard-working brand that is innovating for the future.

Emojibator
United States
8 months using the app
August 3, 2021

We have recently added Post Scripts to our shopify and not only has it been great from SMS, but they are truly very helpful! I was using the chat service and they were able to help right away. They didn't give up until all my questions were answered. It's a great service with an even better team. Thank you.

beloForte Natural Hair Care
United States
4 months using the app
August 10, 2020

Support is top notch. Their team is "Johhny on the Spot" responsive. It integrates well with other platforms and is extremely versatile. It is a must have for any shopify store trying to take their marketing and engagement to the next level. Happy to have found them for getting text reminders to my customers!

Bliss Home Market
United States
About 6 hours using the app
June 14, 2020

Postscript is a fantastic app that easily allowed us to integrate text marketing to our business and we have seen a huge ROI. The interface is user-friendly and easy to use and the support throughout set up and after has been stellar. They are quick to answer questions and help you make the most of your plan.

Put on Love Designs
United States
8 months using the app