Reviews (9,792)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up, integrates seamlessly with their store, and requires little ongoing work. They like the clean, mobile‑friendly interface, strong order tracking, and how it mirrors existing branding and collections. Many report “free” extra traffic and higher conversions, especially via accelerated checkout. Shop posts and campaigns are praised for pay‑per‑sale marketing, and support and the AI assistant are described as helpful.

July 19, 2026

Excelente, nos ha ayudado bastante para expandir la tienda

Petjoyboxpr
United States
3 months using the app
February 9, 2026

Be cautious; while they claim it's Customer Acquisition Cost (CAC), they will charge you for each conversion, even from existing customers. This isn't clearly stated.

Witches Brew
United States
Over 1 year using the app
February 6, 2026

Be cautious using this app. I was billed for a campaign I never turned on or approved. They turned it on without my permission. I recommend watching your ad activity and charges very closely. I'm very hurt and upset!

Kaleshia’s Kreations
United States
Almost 4 years using the app
February 5, 2026

Small biz besties — the shop app is THAT girl (or guy). As a seller, it keeps my orders organized, helps me connect with customers, and makes running my shop feel smooth instead of chaotic. The dashboard is super easy to use and saves me so much time day-to-day. If you’re a shop owner who wants to work smarter (not harder), you need this app.

Taylor & Jessie
United States
Almost 3 years using the app
Edited May 6, 2026

Easy to use and navigate. Works well for scrollers and on-the-go consumers. And offers customers a chance to earn credit toward future purchases.

Indigenous Coffee Culture
United States
11 months using the app
May 29, 2026

i love my experience with this app

PARADISE_SHOP
United States
12 days using the app
May 29, 2026

its awesome and convenient!

Zalorah
United States
5 months using the app
May 29, 2026

Great

PawBliss
France
16 days using the app
Edited May 30, 2026

Its a great app I've got so many sales so easily using social media and Shop makes it way easier for customer to buy products.

Nörma
United States
7 months using the app
April 23, 2026

There is an issue with the header logo it won’t let me change or delete image

Rescinti
Australia
7 months using the app