Reviews (9,788)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up, integrates seamlessly with their store, and requires little ongoing work. They like the clean, mobile‑friendly interface, strong order tracking, and how it mirrors existing branding and collections. Many report “free” extra traffic and higher conversions, especially via accelerated checkout. Shop posts and campaigns are praised for pay‑per‑sale marketing, and support and the AI assistant are described as helpful.

May 31, 2026

Great app, bringing new shoppers to our store all the time!

Thermofans.com.au
Australia
Almost 5 years using the app
Edited June 7, 2026

it is working well.

EveryDayCare Australia
Canada
5 months using the app
Edited October 3, 2026

very nice.

OneClickSmart
United Kingdom
10 months using the app
July 21, 2026

cool

L'esthétique automobile
Canada
About 3 years using the app
February 13, 2026

If they are new to Shopify, Shop is a great place to get started with ads. I know from many months for sales that you can not advertise with ppc ads as you are growing your business. I personally have lost thousands of dollars running ads with google.

Shop was so easy to setup and to understand how it really works

Rascal Pet Store
United States
Almost 3 years using the app
April 25, 2026

Very easy to use and they have other shops that you shop at.

Klassy Kollections
United States
About 1 year using the app
May 30, 2026

I love everything about this; it allows me to reach a broader audience.

Wilson Wine Store
United States
5 months using the app
February 11, 2026

We've had to refund some customers who were surprised to find that what they thought was just in their cart was converted into an order, and the product arrived at their door when they did not intend to purchase it. Some customers have found it very spooky that their payment info is synced across other Shopify stores and the app. Customizations are generally very limited from a merchant's perspective. Otherwise, we are seeing a great bump in sales from it!

Skiwax.ca
Canada
Over 4 years using the app
July 19, 2026

Excelente, nos ha ayudado bastante para expandir la tienda

Petjoyboxpr
United States
3 months using the app
February 9, 2026

Be cautious; while they claim it's Customer Acquisition Cost (CAC), they will charge you for each conversion, even from existing customers. This isn't clearly stated.

Witches Brew
United States
Over 1 year using the app