Reviews (9,792)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up, integrates seamlessly with their store, and requires little ongoing work. They like the clean, mobile‑friendly interface, strong order tracking, and how it mirrors existing branding and collections. Many report “free” extra traffic and higher conversions, especially via accelerated checkout. Shop posts and campaigns are praised for pay‑per‑sale marketing, and support and the AI assistant are described as helpful.

April 23, 2026

Absolutely amazing, I was able to buy a shirt and get it personalized as well

Boss Essence Boutique
United States
2 months using the app
June 4, 2026

esto es mejor . pero yo por mi parte yo voy aprendiendo

Domingo50.
United States
8 months using the app
May 28, 2026

Love the simplicity of it.

GODDESS By Jules
United States
Almost 2 years using the app
May 28, 2026

always evolving and brings me buyers

The WELL Prescott
United States
About 2 years using the app
May 28, 2026

I use shop for all my online purchases

MadebyACanadian
United States
10 months using the app
Edited June 6, 2026

Just getting started with Shop, but already seeing some nice traffic to our store. The setup was easy since we use Shopify, and the order tracking feature seems to make customers happy. We’ve had a couple of sales come directly through the Shop Marketplace, which surprised me for such a new channel.

Paw Vortex
United States
12 months using the app
January 26, 2026

Shop's advertising tools have very little flexibility. You would think that a large company like Shopify would have more robust ad options. We can't even create campaigns by product categories.

Sylvane
United States
About 1 year using the app
April 22, 2026

Unfortunately can't advertise because we're in Australia.

Just Geocaching
Australia
30 days using the app
Edited June 5, 2026

Clothes Mentor Plymouth Meeting PA #257
United States
Almost 5 years using the app
Edited September 5, 2026

Love the Shop App, it increases customers and sales by offering use of their payment system with different payment options for higher price point items for customers. Win-Win

Rockin' D On The Ridge, Inc
United States
Over 4 years using the app