Reviews (9,794)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is easy to set up, integrates seamlessly with their store, and requires little ongoing work. They like the clean, mobile‑friendly interface, strong order tracking, and how it mirrors existing branding and collections. Many report “free” extra traffic and higher conversions, especially via accelerated checkout. Shop posts and campaigns are praised for pay‑per‑sale marketing, and support and the AI assistant are described as helpful.
Refine
-
By rating
Good, with a suggestion
Overall, this app is very solid and has helped me a lot with my store's SEO. It's user-friendly and the reports are very detailed. My only suggestion would be to add a feature for bulk editing meta descriptions. Still a great app and worth the price!
It will double post reviews for products in a bundle even though it's the same product
This app is amazing because it keep track of any package headed to you, no matter where you purchased. It serves as a standard for invoking a feeling of trust when shopping. I know that if I see the shop symbol that I can trust that my package will arrive.
Easy to set up and personalise. I didn't realise we had reviews left on Shop so it would be good to send notifications to your Shopify admin
We’ve been using Shop to connect with our customers for our independent eyewear brand based in the US, and the results have been amazing. The app makes it super easy for shoppers to track their orders, explore new collections, and stay engaged with our seasonal drops. Highly recommend it for brands that value both style and a smooth shopping experience.
Excellent.
But occasionally it uses wrong image on the Shop front store.
Shop simplifies everything for our team. We are excited to see what it brings to our company as we begin our launch. So far, we are very pleased with the overall UI/UX of the integration, and it is simple to set up our store. Will certainly recommend in the future.
I love this app most orders I get are from shop. I have been getting tons of orders from shop, but the last 2 months no orders
I am so grateful for the shop app. One big thing that everyone is grateful for is traffic, everyone has to have traffic on their site, and this allows for that.
I love that people can leave reviews on the app, this is a huge plus.
The app has a clean visual appearance, the navigation is smooth, and it deserves 5 stars. We can actually be found on the internet, and other small online stores can be found. What a gem of an app. Thank you.
It may be because this company's corporate office is located in Canada, but if you are in the United States and a merchant, they DO NOT respond to your requests for help. We have been with them for about a year, and it has been one problem after another. They keep taking payment for their services, but WILL NOT respond to chat or support tickets. And forget about talking to them on the phone. That's impossible. Would not recommend this system for your point of sale system.
