Reviews (4,703)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, with an editor similar to Shopify’s. They like the professional templates, strong Shopify integration, and simple automations for welcome and abandoned cart flows. Many say it replaces tools like Mailchimp, delivers strong open and click rates, and offers reliable deliverability, useful analytics, and good value—especially for small and growing brands using both email and SMS.

April 4, 2024

Very intuitive, easy to use design tools but in terms of practicality for abandon cart it's not great; the person would have had to accepted email marketing which reduces reach. Come on Shopify.

NiceSeats
United States
5 months using the app
April 2, 2024

The app is very easy to use however my challenge and disappointment was with the number of people that the email was sent to in relation to the number of clients that are actually on my email subscriber list. For some reason the numbers were off by almost 100 subscribers.

Suntree Soaps
Canada
Over 1 year using the app
Shopify replied April 4, 2024

Thank you for sharing your review. We're glad to hear that you found the app easy to use. In terms of the emails that were sent out, you will want to wait a few hours for this number to be accurate. Then, you can gain insights into email performance metrics via the activity report in the Marketing section of your Shopify admin: https://shopify.link/7QJD. -Mac, Shopify Support

March 30, 2024

You really can make these emails appealing using canva and adding to the basic features. Who needs more than that for free? I am saving $125.00 per month dropping a real service which I never used to full capacity anyway, plus I am blasting the entire list easily on the free plan.

Bluefishfinder.com
United States
About 1 year using the app
March 25, 2024

Would love to be able to insert pdfs designed in Canva with hyperlinks. Would also love to have the feature to resend the email only to those who haven't opened in instead of again to everyone.

Wear Your Curls
United States
Over 3 years using the app
Shopify replied March 28, 2024

Thanks for sharing these feature requests! Both have been passed on to our developers for consideration in future updates. -Sophia, Shopify Support

March 26, 2024

It is a little challenging to figure out how to send email campaigns vs automatons so it could use better instructions. But I was eventually successful with both. It would be nice also if there were more graphic design features in the email editor, it is fairly limited.

Generations SpiritWorks Gallery
United States
8 months using the app
March 26, 2024

Great app that meets my basic needs. Wish it would show more suggested dates so I can schedule things more into the future, and the templates could be more versatile and such but... again, basic needs with a small customer base. Works for me!

iikoshop
United States
12 months using the app
March 26, 2024

I love that this is hosted right on Shopify. I also love that it provides analytics around the number of emails opened, the number of emails that failed, who unsubscribed, and click-through rates. It's all super useful.

Art in the Berkshires
United States
3 months using the app
March 25, 2024

This app makes it so easy to customize high quality, eye catching emails. Love the AI generator for inspiration! Makes selling online so convenient.

moongladenaturals
United States
Over 2 years using the app
March 21, 2024

I love that Shopify email is free and integrated with the Shopify store. It makes it easy to add subscribers, products and discounts to your email. I would love to see more email template ideas and font selections.

Mariposa Essence
United States
Almost 4 years using the app
March 22, 2024

Easy to use, but you can't expect so much from it. If your are looking for premium features, this is not the app, so, make a budget for the quality that you want.

Brazilian Lashes
United States
8 months using the app