Judge.me Product Reviews App

5 stars are specifically about Abraão from support, not the app!!!
Unfortunately, I can't leave a separate review for the app itself, which I'm having trouble with.

The problem – I had 1,822 reviews imported from my Etsy shop to the site. I then imported a CSV file with 38 new reviews from Etsy. Before the import, I had 1,822 reviews, but now I see 1,642. That means 218 reviews are missing. They just disappeared as if they had never been in my Shopify store.
Unfortunately, there's no hope of fixing it. Those reviews are just gone. The support guy spent a lot of time on it, but he couldn't find them – it's as if they were never there in the first place.

Support tried to help, but the app has its own mind and does whatever it wants. That has been my experience with this app so far.

Abraão was very patient and kind throughout our conversation. He genuinely wanted to help and did his best to investigate the issue. Great experience with the support from Abraão!

App itself is very well made and straight forward, but utilizing shopify's AI makes the experience that much better. Brian had also been exceptional help when trying to rearrange existing reviews, and I'd like to thank you for your support!

There are so many options in this app, it's great, but can be confusing. That's fine though because the support is great - the AI initial support is really fast and accurate and when I pushed that to its limits (!) the human that came on to help was fast and did my changes for me to help me out - and waited while I understood what to do so I could do it myself next time.

Excellent support from Hamza. I run a handmade jewelry store on
an older Shopify theme, which meant the review widget couldn't be
installed automatically.

Hamza handled it properly — he duplicated my theme first and worked
on the copy rather than touching the live store, which I really
appreciated. When I ran into a separate pricing issue on my site,
he stayed patient, checked his own work carefully, and showed me
exactly what he had changed so I could rule it out. It turned out
to be an unrelated problem in my theme, and his clarity is what
helped me find it.

Clear communication, no guesswork, and genuine care for not breaking
a live store. Thank you.

I had been using a different review app for over 9 years. Little by little the prices increased (extra Paid features) and customer service got slower and slower. Finally, I made the dreaded decision to move to another app. Judge.me was my choice based on the huge amout of positive reviews in the Shopify App store.

First I exported my reviews from my previous reviews app, uninstalled it and removed the sections from my store. Then I downloaded and installed Judge.me. It was very easy to import my reviews into the Judge.me app. After that I explored the various settions and adjusted the colors and styles to my liking. (The widgets are very simple to adjust). The whole process took less than an hour or so.

Finally, I explored every little detail about the app and how it looked in my store on Large screens, tablets and on smart phone screens. Out of the box the app performed flawlessly.

I did find that my previuos app was somehow still showing review "stars" on my collection pages. (I had asked for that customizatioin - it was why it remained after the uninstall). I also had a problem with when tapping the "stars" under the Product name it didn't work the way I wanted... I wanted my "REVIEWS" tab to automatically open.

I reached out for help to solve these two issues. My request was answered in minutes. (Needless to say I was impressed). Andrew said he would be helping me. Indeed it was true. Andrew removed the old leftover code and replaced the stars on my Collection pages with the stars from my (imported) Judge.me reviews. Now, when a customer taps the review "stars" under the Product name it automatically opens my REVIEWS tab, just exactly as I wanted. This was all accomplished the same day I installed the Judge.me app.

I spent the next day exporing all the features and options that the Judge.me app offers. A large selection of easy to install widgets, many customization features, auto publishing to my SNS pages, easy to understand flow (and adjustment) of review requests sent to customers and (very important to me) Google rich snippets & Google MyBusiness, Google Shopping. (These were extra paid options on my previous review app).

Finally, the pricing is simple. Just 2 plans. FREE and Awesome for just $15. (about half of what I was previously paying). As a long time store owner (I did receive the 10,000 orders Shopify award - working on my million) I know the importance of a good reviews app so of course I chose the Awesome plan from the get go.

I can only say that I'm very disappointed that I waited so long to make the change. I highly recommend this app and praise the customer support. Well done! I'm looking forward to growing my business together.

Great app with excellent support. We had reviews on products that were previously listed separately, and after consolidating them into a single product, the team helped us understand how to manage and retain the existing verified reviews.

The app is easy to use, reliable, and the support team is very responsive and helpful. Highly recommended for anyone looking for a good review management solution.

Easy to set-up and manage, using JudgeMe has really improved the number of reviews that we receive.

Works well, has collected reviews in the first few weeks - all five stars - it helps when you have a great product! But the story has to be told. And its best told by those who use your product. And this APP displays the reviews well.

the support rep was great, but Judge me needs to fix the previous order manual review request. It does not work! and the instructions and formatting requirements need to be better

Judge.me is a great app for collecting and displaying product reviews. It’s easy to use, reliable, and has great features. The support team is also excellent. Special thanks to Yassine for being helpful, responsive, and professional. Highly recommended!