Reviews (9,790)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up, integrates seamlessly with their store, and requires little ongoing work. They like the clean, mobile‑friendly interface, strong order tracking, and how it mirrors existing branding and collections. Many report “free” extra traffic and higher conversions, especially via accelerated checkout. Shop posts and campaigns are praised for pay‑per‑sale marketing, and support and the AI assistant are described as helpful.

December 13, 2025

Honestly, I had no idea i was actually using this app, but the UI/UX is incredible. It's beautiful, helpful, it showcases our products wonderfully. I am very excited to learn more about how to leverage this incredible app for our company.

Stratton Suspender Co.
United States
Over 2 years using the app
July 1, 2026

ggod

Vincent's Essentials
Italy
9 months using the app
May 25, 2026

easy connection to shopify to touch new market!

MMT myminitoys
Portugal
3 months using the app
May 25, 2026

Great app

Lean Dynasty
United States
3 days using the app
Edited July 1, 2026

PERFECT!

Creepy Goth
United States
6 months using the app
December 10, 2025

Most of the number of orders that came to our store are from Shop. It's really helping us to have our brand out there. However, I wish there's a more customization option. I always find myself redoing the same thing over and over again for the collections and headline. I also find it difficult to figure out how to design the whole shop.

Tokyo To You
Japan
Over 1 year using the app
December 10, 2025

Easy to set up and use. Customers use to purchase. Limited customizations, if that is what you are looking for.

Sleepology Mattress Shop
United States
Over 2 years using the app
December 6, 2025

It was easy to set up for me as a beginner. The step by step help is clear and understandable. My first orders went well for my customers.

Serenity Ridge Farm Osage Arkansas
United States
10 days using the app
December 6, 2025

It's awesome! We've gained a lot of new customers through the app. We've been looking for new ways to grow our business and this may be the ticket!

Integrity Botanicals
United States
Over 3 years using the app
Edited September 7, 2026

Very useful app and simple to use once you get the hang of it. Approx 1,000 products all displaying nicely since they upgraded the layout, which really helps. And even though we had almost no orders via Shop the first year, we are now getting several orders a month. A great way of being discovered by new customers.
On a personal note, have actually used it myself as a customer. Purchased from many different stores and found it a very convenient and easy way of finding all sorts of stuff on one app without having to instal a tonne of apps.
Very good way for customers to keep track of their deliveries too.
It's a brilliant idea and it keeps improving over time.
Highly recommended for both merchants and customers.

Middlesex Textiles
United Kingdom
About 3 years using the app